Just click on the arrow on the left of the heading that best describes what you are looking for. It will expand to reveal the necessary information. If your question is not covered by any of the articles, please e-mail the webmaster.

You can access the products on sale either by clicking on the icons that appear at the store front or by the MiroMart menu on the left. You can always return to the store front by clicking on SHOP on the top menu bar.

Once you have selected a product category, you can either click on the product name to reveal more detailed information or use the 'Add to Cart' button to put the product in your shopping cart.

When you have added all the items you wish to purchase to your shopping cart, you can proceed to the checkout. Here, if you are not a registered returning customer, you need to click on 'new customer' and provide the required information. If you wish, you will have an option to register. When ordering physical goods (CDs, DVDs), please do not forget to supply your postal address information. Please note that we only send physical products to the countries listed in 'Where do you deliver and how?' section below. So long as Paypal allows payments from your country, downloads are avaliable for everyone.

After supplying the necessary information, you will be taken to Paypal's secure site to pay for your purchases. After your payment is processed by Paypal, you will receive a confirmation e-mail and a further e-mail with download link/s for the downloadable goods. Any link e-mail should arrive immediately, but, if this does not happen within 24 hours, please notify us via the contact page. For postage items, you will receive a confirmation e-mail.

To avoid our e-mails ending up in your junk box make sure you add us to your address book.

Our shop is tested on IE 7, IE 8, Safari, Firefox, and Google Chrome, both on PC and Mac platforms. If you are having technical problems, this is quite likely to be caused by your browser being set not to accept cookies and /or java script not being enabled. To hear the music previews, you need the latest flash plug-in for your browser.
 

No. You do not need to register for an account to shop with us. However, you do have an option to register.

Registering with us means that you do not have to fill the same information every time you purchase from us.This 'account' does not refer to any kind of financial transaction but simply keeps your details so that you can view your orders on our site or update your details.

Please note that we will not share this information with any third party. We will NOT use this information in any kind of marketing activity, including the ones generated by us. This information will only be used for matters relating to your orders. If you wish to receive information relating to Paul's activities, please register as a member at paulmiro.com.

Please view our Privacy Policy for more detailed information.

No. The main Paul Miro site and MiroMart run on separate sites and servers. The membership at paulmiro.com allows you to have access to some goodies and the option to join the mailing list for updates on all of Paul's activities. Registering at MiroMart allows us to provide you a better service and you to enjoy a better shopping experience.

From time-to-time, special offers will be made available to our members at paulmiro.com. We will issue 'coupon codes' for the members of paulmiro.com to enable them to buy certain products at a discounted rate.

By law, customers in the European Union have the right to withdraw from the purchase of an item within seven working days of the day after the date the item is delivered. This applies to all of our products except for digital content where the item has been downloaded.

We regret that we cannot accept cancellations of contracts for signed discs and we can only accept the return of opened items if they are faulty.

Please note that you will be responsible for the costs of returning the items to us unless we delivered the item to you in error, or if the item is defective.

No. Please see our Terms and Conditions.

You can download your digital purchases up to three times within the period of 5 days (120 hrs) after your first download.

We ship our Audio and Data discs to UK, EU, Mainland Europe, USA, Canada, Australia and New Zealand. Please note that any import duties or local taxes that might be charged by the destination country is your responsibility.

All our discs are sent in padded envelopes. In UK we use Royal Mail delivery 1st class post and for overseas we use Royal Mail Airmail.

All orders are dispatched within 24 hours. Please allow 4 to7 working days for UK and up to 28 days for international deliveries.  

All our digital products for downloading or on data discs are full 320Kb/s mp3s, meaning you can listen to them on your computer or rip them to full quality audio CDs.

All our Audio CDs are commercially produced with a card sleeve and shrink-wrapping.

We use PayPal payment gateway. Once you've checked out from our site you can use your Paypal account, or any other payment method that might be available from PayPal secure site. This way you can be sure that your payment is processed securely and no financial information is received or stored by us.

Terms of Use

MiroMart offers downloads of digitised versions of audio recordings, artwork and information relating to such audio recordings (here on referred to as Digital Content), data discs and Audio Discs under the terms and conditions set out in the Terms of Use.

Digital Content

1. Rights Granted. After your payment of our fees for Digital Content, you have the right to use the Digital Content for your personal and non-commercial purposes, subject to and in accordance with the Terms of Use. You may copy, store, transfer and burn the Digital Content only for your personal and non-commercial use.

2. Restrictions. You agree that you will use the Digital Content only for your personal and non-commercial purposes. You agree not to infringe the rights of the Digital Content's copyright owners and to comply with all applicable laws in your use. You agree that you will not redistribute, transmit, assign, sell, broadcast, rent, share, lend, modify, adapt, edit, sub-license or otherwise transfer or use the Digital Content. You are not granted any synchronization, public performance, promotional use, commercial sale, resale, reproduction or distribution rights for the Digital Content. You acknowledge that the Digital Content embodies the intellectual property of copyright owners and is protected by law.

3. Explicit Content. You agree that we have no liability to you for Digital Content you find to be offensive, indecent or objectionable.

4. All Sales Final; Downloading and Risk of Loss. All sales of Digital Content are final. We do not accept returns of Digital Content. Once you have purchased Digital Content, we encourage you to download it promptly and to make back-up copies of it. If you are unable to complete a download after having reviewed our FAQ, please contact customer service from contacts page. You bear all risk of loss after purchase and for any loss of Digital Content you have downloaded, including any loss due to a computer or hard drive crash.

Data Discs

As above sections 1, 2, 3.

4. Please refer to our return policy.

Audio Discs

1. Rights Granted. After your payment of our fees for Audio Discs, you have the right to use them for your personal and non-commercial purposes, subject to and in accordance with the Terms of Use. You may copy, store and transfer its content only for your personal and non-commercial use, such as for your computer or mp3 player.

2. Restrictions. You agree that you will use the Audio Discs only for your personal and non-commercial,purposes. You agree not to infringe the rights of the Audio Discs' copyright owners and to comply with all applicable laws in your use. You agree that you will not redistribute, transmit, assign, sell, broadcast, rent, share, lend, modify, adapt, edit, sub-license or otherwise transfer or use the Digital Content. You are not granted any synchronization, public performance, promotional use, commercial sale, resale, reproduction or distribution rights for the Audio Discs. You acknowledge that the Audio Discs embodies the intellectual property of copyright owners and is protected by law.

3. Explicit Content. You agree that we have no liability to you for Digital Content you find to be offensive, indecent or objectionable.

4. Please refer to our return policy.